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FAQ

Frequently Asked Questions:

Does Fluency require (physical/virtual) collectors?

No, The Fluency server is also a collector itself. For larger user with on-prem or private cloud VPCs, we support physical or virtual collectors. But sending data directly to Fluency (upload-to-cloud, or cloud-to-cloud) is fully supported for most users.

Does Fluency support encrypted data for uploading?

Yes, Fluency supports Syslog with TLS. This is done on port 6514 TCP. An advantage of a Fluency collector is its ability to upload data securely to the Fluency cloud instance via HTTPS.

What types of data (format) does Fluency ingress?

JSON formatted data is preferred but Fluency has the ability to parser many types of data. In fact, Fluency already supports parsers for many commonly seen devices out-of-box. In cases were your data format is not supported, Fluency Support will work to create a parser.

See the Integration Matrix for a full list of supported devices.

Does Fluency provide integration with other vendor's APIs?

Yes. Fluency supports a variety of Cloud-based APIs, via our Plugins. See the Featured Integration section for more information.

Does Fluency support streaming data feeds from Endpoint Detection and Response tools?

Yes. Fluency’s design is structured such that we do support streaming data feeds such as SentinelOne’s Deep Visibility Hermes feeds directly from their tool. This is in parallel to their syslogs and APIs.

Do we have prebuild query/reports/behavioral rules?

Yes. Fluency comes pre-packaged with access to our default content repository. Clients simply enable the desired "category" in our Resource Sync. Fluency will then download the pre-built items, and automatically track updates with the GitHub repository.

How to reach Fluency Support?

Fluency support can be reached via email. Slack or MS Teams are other methods to reach us. Please let us know if you would like to be added to our Slack channel.

Does Fluency have API documentation?

Yes. Our current API documentation can be found at the following site:
https://api.fluencysecurity.com/

Page last updated: 2023 Aug 05 14:57:37 EDT