Login to your PagerDuty management portal. Navigate to the Service Directory page by selecting the Services tab in the top menu bar.
Use the + New Service button to create a new service.
Provide a Name and Description for the service, and select Next.
Configure the Escalation Policy, if applicable.
For Integrations, choose the Events API V2.
Then select Create Service to complete the service creation.
Obtain the Integration Key from the PagerDuty management portal
If not already on the service configuration page, navigate to the Service Directory page under the Services tab in the top menu bar, then select the service to configure.
Choose the Integration tab on the service configuration page.
Select / expand the Events API V2 integration to reveal the Integration Key. Make a note of key, as it will be used in the Fluency interface in the following step.
From the Fluency Main menu, navigate to the API Actions page under the EventWatch tab.
Select the Manage Actors button from the top right corner.
Click + ACTOR to open a dropdown menu and select PagerDuty.
Add the Integration Key from the earlier step.
Give the integration a name. Click SAVE.
The PagerDuty API Actor has been added.
Next, exit the Actor manager and navigate to the APIs/Endpoints tab.
Click + API CONFIG to open a dropdown menu and select PagerDuty Event.
A default name is entered and can be changed. Choose the PagerDuty action created in the previous step for the Actor Name.
Select additional API parameters you would like to include and click SAVE.
Next, navigate back to the Actions tab.
Click + ACTION to add a behavior action.
Add an option description. Next, fill in a condition to trigger this action. Add any desired behaviors and choose the Actor API you configured in the last step.
Click SAVE to complete the configuration.
Page last updated: 2022 Dec 08